General Terms and Conditions

 
Reservations
 
– Reservations can be made via the website, email, or telephone. A reservation is only final after confirmation by B&B Sagenland.
– When booking, you must provide your name, address, telephone number, and email address. Upon arrival, you must present a valid photo ID and a credit card.
– Additional terms and conditions may apply for group bookings (more than 2 rooms).
 
Cancellations
 
– Cancellation is free of charge up to 14 days before arrival. For cancellations within 14 days of arrival, 50% of the total booking amount will be charged.
– For cancellations within 48 hours of arrival or in the event of a no-show, the full amount will be charged.
– In the event of force majeure (e.g., natural disasters, strikes), B&B Sagenland reserves the right to cancel the booking. Any amounts paid will be fully refunded.
 
Arrival and Departure
 
– Check-in is from 3:00 PM. Check-out is by 11:00 AM, unless otherwise agreed.
– Please inform B&B Sagenland in advance if you will be arriving later than 8:00 PM.
 
Payments
 
– Payment is due upon arrival, unless otherwise agreed. We accept cash, credit cards (Mastercard, Visa), and bank transfer.
– For group bookings, a 30% deposit may be required.
 
House Rules
 
– Smoking is not permitted in the rooms and common areas. Smoking is permitted outside in designated areas.
– Pets are not allowed, unless otherwise agreed.
– Please be considerate of other guests. Quiet hours must be maintained between 10:00 PM and 9:00 AM.
– Damage to the accommodation or inventory must be reported immediately and will be charged. Liability
 
Liability
 
– B&B Sagenland is not liable for loss, theft, or damage to guests’ personal belongings during their stay.
– B&B Sagenland is not liable for inconveniences or damage resulting from force majeure, such as weather conditions, power outages, or technical problems.
 
Disputes
– Disputes between guests and B&B Sagenland will initially be resolved amicably. If this does not lead to a solution, Dutch law applies.
 
Privacy Policy
 
– B&B Sagenland handles your personal data with care and complies with the General Data Protection Regulation (GDPR). Your data will only be used to process your reservation and improve our services. For more information, please refer to our privacy policy.